Here at essportscare.co.uk we take personal privacy very seriously.
ES Sports Care (essportscare.co.uk) collects your data in order to provide you with quotes, booking information and services, and to provide you with excellent customer service, this is the only purpose for using your data. We use your data in order to contact you in regard to quotations, services, book appointments, to collect fees or monies owed, feedback and send you updates. Or any other necessary reasons to contact you. Your data is not passed onto anyone else and your data is only stored while your quote, order or payment is being completed. Your data is stored in our system for 7 years as per HMRC regulations. We currently use a paper based system that is fully secured. Your data is access restricted in line with current GDPR guidelines. Your information is not shared with any third parties. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
The information we collect is given to us by you via our contact page or upon direct contact. This information could include your name, phone number, email address and any other details you choose to provide, for example, social media handles, feedback, reviews or personal profiles.
You may have heard of the padlock icon that appears on some websites to reassure the internet buyer of online security in place –
this is in place to reassure you your information is not accessible to outside users.
You will not be asked for your credit card details whilst browsing essportscare.co.uk and will only make a payment directly to Emma Stevens/ES Sports Care after receiving your invoice via BACS Transfer (payment options can be discussed). This means essportscare.co.uk will never see your debit/credit card details as these are dealt with via your bank and not through our servers. We do not hold your bank details after an order payment.
If you contact us via Gmail, Facebook or Instagram, your data is managed in accordance with Google, Facebook and Instagram terms and conditions. This website is created in accordance with and hosted by Wix.com. Wix.com provides us with the online platform that allows us to share and sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
If you would like us to delete your personal data sooner or change your details, please contact us via the contact page.
This policy was last updated 19/04/2022